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Student Service Center Representative


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Job Summary

The Student Services Center is composed of the Offices of Financial Aid and Registrar.  The Student Service Center Representative position aids in student success by assisting with business-related University processes, addresses student concerns and requests, while also anticipating additional issues.  The ideal candidate will provide excellent customer service for diverse visitors – reviewing aid application materials, determining appropriate document requirements, and sharing information regarding financial aid processes.  This position also assists students with registration transactions/questions, explains student record information, and refers visitors as appropriate to the correct office personnel.

Responsibilities*

% of Time

Duties

40%

Greets and assists customers with first-level support on behalf of the Office of Financial Aid and the Registrar’s Office in the Student Services Center – in-person and via emails.  Assists applicants in determining appropriate documentation requirements, reviewing submitted materials for completeness and compliance with guidelines, and shares common computer navigation paths.  Provides information regarding the aid application process and refers to aid administrators and management as appropriate.  Protects sensitive data, engages with daily intake and handling of scholarship checks and sensitive/ confidential documents, and facilitates student document pick-up, check endorsement and loan promissory note endorsements in accordance with governing policies and laws, including confirming student identity.  

25%

Using M-Pathways student information system (PeopleSoft), assists students with class registration transactions/questions, class schedules, address and name changes, ordering transcripts, graduation applications, and other related Registrar student service functions.  Updates and enters enrollment appointments and processes documentation and workflow such as student class-registration forms.

25%

Serves a member of the financial aid Advising & Eligibility team.  Attends weekly meetings and participates in special projects and office initiatives, such as default aversion efforts (including outreach to high-risk students regarding repayment resources), Satisfactory Academic Progress transcript reviews, and borrowing history reviews.  Also assists with collection, organization, and reporting of client service statistics for the Office of Financial Aid.  Other duties as assigned.

10%

Recommends, develops and implements process improvements for the Student Service Center.  Provides general advice and counsel to supervisor and senior staff on issues related to customer service and workflow for the Student Services Center.  Assists with testing system capabilities and updates.

Required Qualifications*

  • Bachelor’s degree or equivalent combination of education and experience.
  • Considerable customer service experience and experience with appropriately handling confidential and sensitive information.
  • Demonstrated commitment to diversity and equal opportunity.  Experience with constituents and work environments of a diverse background.
  • Proficiency in common Microsoft Office software, particularly Word and Excel.
  • Outstanding verbal and written communication skills and strong interpersonal skills.
  • The ability to work effectively in a team environment and independently, with minimal supervision.
  • A high level of organization skills, a meticulous attention to detail, and the ability to consistently produce highly accurate work.
  • The ability to manage and organize complex information; ability to use analysis and critical thinking skills to solve problems.
  • The ability to learn and interpret University, state and federal regulations/policies – position with exercise discretion and independent judgement with regard to matters of significance.

Desired Qualifications*

  • Experience with the M-Pathways student information system and/or the Oracle PeopleSoft CS system.
  • Experience or familiarity with student service business processes such as student records, registration, and financial aid.
  • An excellent understanding of the policies and procedures of the University and the academic units.
  • Knowledge of FERPA and other federal/state laws and regulations related to higher education.
  • Demonstrates an ability to incorporate innovative practices into the workplace to enhance effectiveness and efficiency.

Additional Information

Check out  Student: Substitute Teacher

The Office of Enrollment Management (OEM) furthers the mission of the University of Michigan by using a strategic and collaborative approach to recruiting and developing diverse leaders and citizens who challenge the present and enrich the future.  OEM carries out this work through four integrated departments that use data and analysis in innovative ways to inform decisions and develop processes that ensure the best possible experience for students, from prospect through graduation.  The four departments include the Office of Undergraduate Admissions, Office of Financial Aid, Office of New Student Programs, and Office of the Registrar. 

OEM is committed to pursuing deliberate efforts to ensure that our campus is a place where differences are welcomed, different perspectives are respectfully heard, and where every individual feels a sense of belonging and inclusion.  We know that by building a critical mass of diverse groups on campus including staff, students, and creating a vibrant climate of inclusiveness, we can more effectively leverage the resources of diversity to advance our collective capabilities. 

For more information on our diversity, equity and inclusion mission visit the Enrollment Management website. 

Supervision Received:

General supervision is received from the Assistant Director for Advising & Eligibility, Training and Application Review in the Office of Financial Aid, with functional direction from the Assistant Registrar for Student Services.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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Postgraduate Scholarships

Classroom Assistant II (Part Time-4 Positions)


Position Details

Position Information

Recruitment/Posting TitleClassroom Assistant II (Part Time-4 Positions)
Posting Number18TM0693
DepartmentCtr-Strategic Urban Ldrshp-Cmd
Overview
Posting Summary

The Classroom Assistant will support the classrooms serving children from ages 0-3 years and creating and maintaining a safe and stimulating environment for young children. This position is responsible for daily care of the children enrolled in his/her class. Responsibilities may include, but are not limited to, the following: physical caregiving, following an age appropriate daily plan, and facilitation of supportive relationships with co-workers, parents, and students. The Classroom Assistant II ensures, supports, and promotes each child’s safety, health, and development in cooperation with their families and other early childhood professionals in a manner consistent with NAEYC, NJDHS and child care licensing regulations

Position Status
Hours Per Week19.5
Daily Work Shift
FLSANonexempt
Position Salary$10-$12 per hour
Payroll DesignationPeopleSoft
Terms of AppointmentTemporary Staff Appointment – Hourly

Qualifications

Minimum Education and Experience

AA degree, preferably in the field of Early Childhood Education of Child Development from an accredited public or private institution of higher education. Child Development Associate (CDA) credential for Preschool Caregivers required or an equivalent credential that addresses comparable competencies; or must obtain the credential within one year of employment as a Classroom Assistant II.

Preferred Qualifications
Required Knowledge, Skills, and Abilities

Must have (or be willing to obtain) training and experience necessary to develop consistent, stable, and supportive relationships with very young children. Ability to work as part of a multi-program/disciplinary team in providing a variety of services to children and families. Experience working with children from low income families. Valid First Aid/CPR card, food handler’s card, negative TB test, and clear criminal background check required.

Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Check out  Student: Substitute Teacher

Posting Details

Posting Open Date
Posting Close Date
Open Until FilledNo
Special Instructions to Applicants
Regional CampusRutgers University-Camden
Home Location CampusRutgers University-Camden
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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Postgraduate Scholarships

Osteoporosis Prevention & Treatment Ctr Student Worker

Working TitleOsteoporosis Prevention & Treatment Ctr Student Worker
Anticipated Starting Academic TermFall
Job TypeStudent
Job CategoryAdministrative/Office Support
Federal Work Study Required?No
Job SummaryThe student will be involved in patient relations, answer phones, scheduling patient appointments, study recruitment assistance, database entry, filing, copying, faxing
Job RequirementsPrior customer service experience, familiarity or interest in medicine/medical terminology and Microsoft Office
Child Protection ClearancesThe following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Hourly Pay Rate$7.65
Anticipated Number of Openings2
Anticipated Hours per Week10-20
Anticipated Weekly Scheduleflexible
CampusPittsburgh
Primary Work LocationKaufmann Bldg, Suite 1110
Posting NumberS-07648-P

 

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EEO/AA/M/F/Vets/Disabled

 

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Postgraduate Scholarships

Student Software Developer (FALL)


Student Software Developer (FALL)  
Job Number:
 183298 
Organization
: CIMMS
Job Location
: United States-Oklahoma-Norman
Schedule
: Part-time
Work Schedule: Flexible, 10-20 hours per week
Salary Range: $10.00
Benefits Provided: No 
Required Attachments: Resume, Academic Transcripts, Class Schedule 

Job Description

 

The Cooperative Institute for Mesoscale Meteorological Studies (CIMMS) seeks to fill a Student Assistant position to contribute to CIMMS Meteorological Phenomena Identification Near the Ground (mPING) project (http://mping.ou.edu/).

The principal duties of this position are:

  • Develop technical expertise with the Python/Django RESTful system and the packages and tools used in the mPING project
  • Develop a plan for system improvements and changes to the mPING system with CIMMS personnel
  • Document the project by way of creating appropriate wiki pages
  • Potentially work on creating automated backup and system monitoring tools
  • Potentially make modifications and improvements to the iOS and Android mPING apps
  • Potentially develop new display web tools for research purposes
  •  

     

    Job Requirements

     

    Required Education: Must be currently enrolled in the current Fall 2018 Term as a student at the University of Oklahoma. Hiring contingent upon verification of current student status.

    • Must attach Fall 2018 oZONE class schedule.

    Skills:

    • Strong computer programming skills with particular emphasis on Python and PostgreSQL
    • Strong familiarity with the UNIX/Linux operating environment and web services such as Nginx, Django and RESTful web applications

    Department Preferences:

    • Optional experience with mobile app development on Android and/or iOS is a plus
    • Experience debugging and/or trouble shooting software and hardware issues
    • Experience working with complex software applications and web-based communications
    • Excellent oral and written communication skills
    • Ability to work both independently and cooperatively with others 
    Check out  Core Faculty Position, Applied Behavior Analysis Program

    Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing
     
    Hiring contingent upon a Background Check?: Yes
    Special Indications: None 
    Job Posting
    : Oct 30, 2018
    Unposting Date
    : Ongoing

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