Required Qualifications:

• Bachelor’s degree (BA/BS) with at least 2 years of experience or a combination of related education and work experience to equal six years;
• Strong computer expertise in word processing, data management in a networked environment (includes spreadsheet or database design and developing data);
• Demonstrated experience and commitment to customer service;
• Demonstrated experience working with students and serving their needs;
• Position must be well versed with a variety of software, office procedures, university/program policy, and resources.

Preferred Qualifications:

• Experience in graduate program support;
• Knowledge of graduate school admissions policies and procedures;
• Experience in scheduling (CCS, ECAS, PCAS, GPAS…);
• Demonstrated strength in communication and interacting effectively both orally and in writing to multiple individuals, e.g., students, faculty, department staff, and college student support offices and previous experience in student services;
• Experience in a multicultural setting;
• Understanding of Family Social Science field.

Position Overview:
This is a departmental position that has primary responsibility (100%) for the operational functions of the graduate programs and graduate student services areas within the department of Family Social Science [FSoS] (Programs: Family Science – Masters and PhD; Couples and Family Therapy – PhD; Prevention Science MA; Family Education MEd; Parent and Family Education Certificate/License). This individual reports to Assistant to the Department Head and works directly with the collegiate graduate program, department head, director of graduate studies, and directors of department programs in the areas of admissions, registration, program management, and graduation.
Job Responsibilities:
Program Support (60%)

• Exercise independent judgment daily to ensure highly sensitive confidential application and student data is communicated and managed appropriately
• Assist current students in progressing through their academic career, from matriculation through degree clearance
• Serve as a resource for the program to help support students and faculty in understanding how best to use systems and locate information (Apply Yourself/SLATE, MyU, GPAS, PCAS, UM Reports….)
• Analyze applicant, admission, registration, benchmark, retention, and graduation data for Director of Graduate Studies (DGS), Couples and Family Therapy (CFT) Director, department, college, and student reporting
• Serve as point of contact for the Graduate Planning and Audit System (GPAS)
• Develop communications to students/faculty on funding/fellowships, milestone paperwork due/process, policies/procedures
• Coordinate Student Progress Reviews
• Develop and facilitate grant/fellowship nomination/award processes
• Review, make recommendations and process degree programs/petitions/waivers
• Facilitate graduate faculty appointments/processes
• Participate, record minutes, and provide feedback, summaries, and recommendations in Department, College, and University meetings and graduate program matters (such as policy/procedure, international student issues…)
• Lead and coordinate program specific orientations, graduation event, and social functions
• Contribute to development and maintenance of program databases as directed by the DGS, CFT Program Director, Assistant to Department Head, Department Head and other program directors
• Manage and support secure website of program business and applicant files for faculty use
• Facilitate tracking of CFT clinical hours and administration of student & stakeholder surveys
• Prepares and submits the COAMFTE annual report in consultation with CFR Program Director
• Coordinate and administer graduate student exit interviews
• Participate in the development of strategies for recruiting, admissions, enrollment, and students affairs. Implements programs and resolves problems as appropriate

Admissions (15%)

• Advise potential graduate students of proper admissions procedures/processes; address complex admissions challenges including issues related to international applicants (federal and state laws and regulations)
• Review applications for program-specific required materials as determined by the FSoS Admission Committee
• Facilitate application review process between applicant and program graduate faculty
• Serve as SLATE (online application system) manager for FSoS
• Communicate admit decisions electronically to Graduate School
• Maintain application files of students accepted by program
• Facilitate Change of Status/Readmission process for current and former students
• Communicate with graduate faculty advisers on admission decisions
• Support informal recruitment events during open house events (Welcome Week) and one-to-one visits
• Meet/correspond with potential students to identify interests
• Identify and provide opportunities for potential students to connect with faculty contacts working in their areas of interests
• Provide content updates to program and college materials (e.g. brochures, websites, catalogs, etc.) in coordination with the FSoS Senior Communications Specialist and Program Directors

Graduate Procedure Advising (15%)

• Monitor expectations for degree-progress milestones (e.g., minimum coursework, GPA, exams, time limits); ensure expectations have been met and review process has been completed
• Advise graduate students in policies and procedures of the University, Graduate School, department, (e.g. data and records compliance) including international student financial certification and visa procedures
• Facilitate FTE advanced standing process and review for eligibility

Graduate Curricula Support (10%)

• Serve as Electronic Course Authorization System (CCS), (ECAS), & (PCAS) manager for the graduate program
• Serve as a liaison to College and central University offices and represent program and/or DGS on committees and working groups
• Communicate and disseminate to the programs information learned from central University committees such as Registrar’s Advisory committee (RAC), Gradate Program Coordinator Network, GPAS Team, CEHD Graduate Program Coordinators, CEHD Ed Policy Committee
• Serve as point person for student issues in PeopleSoft environment (Permission numbers, prerequisites, non-degree enrollment, etc.)

College Overview

The College of Education and Human Development (CEHD) is a world leader in discovering, creating, sharing, and applying principles and practices of multiculturalism and multidisciplinary scholarship to advance teaching and learning and to enhance the psychological, physical, and social development of children, youth, and adults across the lifespan in families, organizations, and communities. CEHD is the third largest college at the University of Minnesota, houses eight departments with nine undergraduate majors, over 30 graduate degree programs, and 25 centers and institutes. We are committed to diversity in our students, faculty and staff; 41.3% of our new first year students are students of color and more than 312 of our international students represent over 58 different countries
FFI: http://www.cehd.umn.edu/about/default.html

CEHD and the University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

The Department of Family Social Science is a multidisciplinary department in which faculty and students use the knowledge and methods of the social sciences to examine the family as a system as it interacts with the environment.  Through the activities of teaching, discovery, and engagement, faculty and students address a wide range of social and economic issues affecting families locally, nationally, and globally.  The ultimate goal of this work is to enhance the lives of individuals and families.  Work is organized around four departmental themes:  families and economic well-being, families and health, families and diversity, and relationships and development across the lifespan.  The department offers both undergraduate and graduate (masters and Ph. D.) degrees.  Please visit our website at http://www.cehd.umn.edu/ fsos/

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. This job also requires at least 3 references. 

Additional documents may be attached after application by accessing your “My Activities” page and uploading documents there.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research.  Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.