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Student Technology Center Supervisor


Position Details

Position Information

Position TitleStudent Technology Center Supervisor
LocationMoscow
Division/CollegeTechnology
DepartmentITS – Administrative Technologies
FLSA StatusOvertime Eligible
Employee CategoryClassified
Pay Range$22.51 per hour or higher depending on experience
Type of AppointmentFiscal Year
FTE

1

Full Time/Part TimeFull Time
FundingThis position is contingent upon the continuation of work and/or funding.
A visa sponsorship is available for the position listed in this vacancy.No

Position Responsibilities

Internal Posting?This Search is Open to Current University of Idaho Employees Only
Position Summary

This position is responsible for supervising the daily operations of the Student Technology Center (STC). The STC provides UI students with assistance for network or computer problems. The STC Supervisor plays a key role in assuring the delivery of information technology services to students on the residential campus and to students accessing UI’s virtual labs and mobile applications. This position supervises temporary help (TH) and Work-Study (WS) students staffing the STC and other designated locations on campus. The Student Technology Center Supervisor is an experienced support provider and resource for TH and WS to resolve as many team issues as possible for students. This position trains, coaches, and directs TH and WS on procedures and technical tasks, and give assignments for completing routine maintenance and for staffing support locations. The STC Supervisor collaborates with other Information Technology Services’ (ITS) teams to provide excellent customer service and support to help students have a positive academic experience at the university.

Responsibilities

Job Duty FunctionSupervise the Student Technology Center team and provide students with positive, engaging campus technology experiences by:
Job Duties/Responsibilities

• Coach STC team members to deliver superior customer service for UI student customers.
• Following UI ITS processes, assure the STC provides effective and appropriate services to meet student computing needs.
• Ensure STC activities, incidents, requests, and solutions/responses are documented in the ITS work management system, solutions added to the knowledge base, and outcomes communicated to customers and stakeholders.
• Attract, hire, retain, and develop talented and passionate team members.
• Promote a positive environment that is fun, friendly, inviting and socially responsible for the students and STC team members.

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Responsibilities

Job Duty FunctionOversee daily operations of the Student Technology Center and Student Computing Labs by:
Job Duties/Responsibilities

• Ensure the STC, Student Computing Labs, kiosks, and A-Tech labs, meet customer needs, are functional and available for student use.
• Ensure STC staff are appropriately scheduled to provide coverage in all areas of responsibility.
• Coordinate with stakeholders to ensure STC hours of operation and services are aligned to meet student needs.
• Coordinate with ITS departments to ensure upgrades, maintenance, and operation of the Student Computing Labs and kiosks located throughout the campus are performed in accordance with ITS and UI policies.
• Promote safety and security for students and team members in the physical spaces managed by the STC.
• Understand compliance and security requirements of the position and meeting acceptable standards in these areas.

Responsibilities

Job Duty FunctionAdvocate for student users of the STC and Student Computing Labs in having their technology needs met to help them be successful as a student and aid them in achieving their academic goals by:
Job Duties/Responsibilities

• Listen to students’ ideas, suggestions, and requests for enabling technologies and services that will enhance their student experience at UI.
• Promote to campus leadership the aggregate needs of students for technologies that support their learning and living experiences at the university.
• Communicate frequently with UI partners including faculty, administrative offices, and others regarding services that could benefit students such as procedures for adding software to lab computers, hosting previews sessions, or mechanisms to escalate service interruptions affecting the UI community.
• Gather STC performance metrics and feedback and analyze for adjustments and opportunities.

Responsibilities

Job Duty FunctionOther Duties
Job Duties/Responsibilities

• Perform other duties as assigned by supervisor.

Position Qualifications

Minimum Qualifications

• Bachelor’s Degree and 2+ years of experience in student services, technology support, or customer service field or a combination of relevant education and student services/technology support/customer service experience totaling (four) 4+ years.
• Abilities in coaching others to provide excellent customer service with skills in listening/reading for understanding, motivation, collaboration, advocacy, objectivity, diligence, and flexibility.
• Demonstrated abilities in assignment coordination and staff scheduling, service delivery processes, intra/inter-team communications, and measures/metrics.
• Experience utilizing critical thinking and problem-solving skills.
• Experience supporting modern computer technology, including common devices, common software applications, Windows and Macintosh operating systems, and Wi-Fi network connections.

Preferred Qualifications

• Bachelor’s degree and 4+ years of experience in student services, technology support, or customer service field or a combination of relevant education and student services/technology support/customer service experience totaling (six) 6+ years.
• Experience communicating effectively with a broad range of people with varied technical understanding, maintaining a positive attitude through adversity, and working collaboratively with the university community.
• Ability to quickly comprehend and assess the effectiveness of support processes; make appropriate and effective adjustments to processes and implement practices efficiently.

Physical Requirements & Working Conditions

• Frequently lifts, carries, or otherwise moves information technology equipment weighing up to 50 pounds indoors and outdoors.
• Ability to traverse between buildings, floors within buildings, ladders, and crawl or maneuver in tight places.

Degree RequirementListed degree qualification is required at time of application.
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Posting Information

Posting NumberSP001962P
Posting Date10/05/2018
Closing Date10/19/2018
Open Until FilledNo
Special Instructions to Applicants

Open to current University of Idaho employees only.

Background Check Statement

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

EEO Statement

The University of Idaho (U of I) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, U of I does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs.

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Postgraduate Scholarships

Classroom Assistant II (Part Time-4 Positions)


Position Details

Position Information

Recruitment/Posting TitleClassroom Assistant II (Part Time-4 Positions)
Posting Number18TM0693
DepartmentCtr-Strategic Urban Ldrshp-Cmd
Overview
Posting Summary

The Classroom Assistant will support the classrooms serving children from ages 0-3 years and creating and maintaining a safe and stimulating environment for young children. This position is responsible for daily care of the children enrolled in his/her class. Responsibilities may include, but are not limited to, the following: physical caregiving, following an age appropriate daily plan, and facilitation of supportive relationships with co-workers, parents, and students. The Classroom Assistant II ensures, supports, and promotes each child’s safety, health, and development in cooperation with their families and other early childhood professionals in a manner consistent with NAEYC, NJDHS and child care licensing regulations

Position Status
Hours Per Week19.5
Daily Work Shift
FLSANonexempt
Position Salary$10-$12 per hour
Payroll DesignationPeopleSoft
Terms of AppointmentTemporary Staff Appointment – Hourly

Qualifications

Minimum Education and Experience

AA degree, preferably in the field of Early Childhood Education of Child Development from an accredited public or private institution of higher education. Child Development Associate (CDA) credential for Preschool Caregivers required or an equivalent credential that addresses comparable competencies; or must obtain the credential within one year of employment as a Classroom Assistant II.

Preferred Qualifications
Required Knowledge, Skills, and Abilities

Must have (or be willing to obtain) training and experience necessary to develop consistent, stable, and supportive relationships with very young children. Ability to work as part of a multi-program/disciplinary team in providing a variety of services to children and families. Experience working with children from low income families. Valid First Aid/CPR card, food handler’s card, negative TB test, and clear criminal background check required.

Equipment Utilized
Physical Demands and Work Environment
Special Conditions
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Posting Details

Posting Open Date
Posting Close Date
Open Until FilledNo
Special Instructions to Applicants
Regional CampusRutgers University-Camden
Home Location CampusRutgers University-Camden
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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Postgraduate Scholarships

Osteoporosis Prevention & Treatment Ctr Student Worker

Working TitleOsteoporosis Prevention & Treatment Ctr Student Worker
Anticipated Starting Academic TermFall
Job TypeStudent
Job CategoryAdministrative/Office Support
Federal Work Study Required?No
Job SummaryThe student will be involved in patient relations, answer phones, scheduling patient appointments, study recruitment assistance, database entry, filing, copying, faxing
Job RequirementsPrior customer service experience, familiarity or interest in medicine/medical terminology and Microsoft Office
Child Protection ClearancesThe following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Hourly Pay Rate$7.65
Anticipated Number of Openings2
Anticipated Hours per Week10-20
Anticipated Weekly Scheduleflexible
CampusPittsburgh
Primary Work LocationKaufmann Bldg, Suite 1110
Posting NumberS-07648-P

 

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EEO/AA/M/F/Vets/Disabled

 

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Postgraduate Scholarships

Student Software Developer (FALL)


Student Software Developer (FALL)  
Job Number:
 183298 
Organization
: CIMMS
Job Location
: United States-Oklahoma-Norman
Schedule
: Part-time
Work Schedule: Flexible, 10-20 hours per week
Salary Range: $10.00
Benefits Provided: No 
Required Attachments: Resume, Academic Transcripts, Class Schedule 

Job Description

 

The Cooperative Institute for Mesoscale Meteorological Studies (CIMMS) seeks to fill a Student Assistant position to contribute to CIMMS Meteorological Phenomena Identification Near the Ground (mPING) project (http://mping.ou.edu/).

The principal duties of this position are:

  • Develop technical expertise with the Python/Django RESTful system and the packages and tools used in the mPING project
  • Develop a plan for system improvements and changes to the mPING system with CIMMS personnel
  • Document the project by way of creating appropriate wiki pages
  • Potentially work on creating automated backup and system monitoring tools
  • Potentially make modifications and improvements to the iOS and Android mPING apps
  • Potentially develop new display web tools for research purposes
  •  

     

    Job Requirements

     

    Required Education: Must be currently enrolled in the current Fall 2018 Term as a student at the University of Oklahoma. Hiring contingent upon verification of current student status.

    • Must attach Fall 2018 oZONE class schedule.

    Skills:

    • Strong computer programming skills with particular emphasis on Python and PostgreSQL
    • Strong familiarity with the UNIX/Linux operating environment and web services such as Nginx, Django and RESTful web applications

    Department Preferences:

    • Optional experience with mobile app development on Android and/or iOS is a plus
    • Experience debugging and/or trouble shooting software and hardware issues
    • Experience working with complex software applications and web-based communications
    • Excellent oral and written communication skills
    • Ability to work both independently and cooperatively with others 
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    Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing
     
    Hiring contingent upon a Background Check?: Yes
    Special Indications: None 
    Job Posting
    : Oct 30, 2018
    Unposting Date
    : Ongoing

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