The College of Agriculture and Life Science (CALS) seeks applicants for a scholarship program assistant II responsible for assisting with the administration and coordination of the college scholarship program.

This position supports the director of recruitment and new student programs in the administration of endowed, non-endowed and university accounts representing nearly $3.5 million in scholarships for the benefit of freshmen, currently enrolled, transfer and graduate students. Position will assist with the selection process by reviewing eligibility of candidates for scholarships based on award criteria, organizing data for annual award process, ensuring donor compliance, assisting with communication to scholarship recipients, assisting scholarship committee, monitoring scholarship accounts and interacting with students, parents, donors or financial aid staff on scholarship decisions and fund disbursement. Position will represent CALS on related committees as requested.

The successful candidate will exhibit outstanding written and oral communication skills with an emphasis on superior customer service. The incumbent will exhibit patience and polite attitudes toward the public at all times and understand that the experience on the phone may determine the attitudes of the public. The incumbent will be skilled in utilizing database-driven technologies to enhance relationship building and the customer experience. Ability to multitask and stay focused despite frequent interruptions, and the ability to work as a member of a collaborative environment are key to the position. Attitude for continuous improvement is essential.

Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 34,000 students are enrolled and are served by over 6,200 faculty and staff.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community .

Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted one of the best college towns in the nation.

Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented populations, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.

All employees are expected to exhibit and convey good citizenship within the program, the department, college, university activities, collegial interactions, and maintain the highest standards of integrity and ethical behavior.

Bachelor’s degree and 1 year of related experience; OR a combination of education and/or related experience totaling 5 years unless otherwise specified under supplemental required education and experience. Experience must be at a comparable level and directly related to the duties of this position.

-Experience working in students services and with the Family Rights and Privacy Act (FERPA) in a higher education setting.

-Experience with database management.

-Experience working in a fundraising or scholarship program within a higher education setting.

Review of applications will begin on November 15th; however, applications may be submitted until the position is filled.

To apply for this position, please click on “Apply for this Job” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
3) Contact Information for Three References
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected] .