20-30 hours per week. Typical AM shifts are 10a-4p, PM shifts 4p-9p. Prefer weekend and holiday availability.

Ø Server is a fundamental member of our Front-of-the-House team.

Ø A Server is responsible for welcoming our Guests and serving drinks and food in a courteous and timely manner.

Ø Follows the Sequence of Service to ensure a great Guest experience at each and every table.

Ø Servers will help create an atmosphere of hospitality, ensuring a remarkable experience for our Guests.

As a Server your job responsibilities include, but are not limited to:

Ø Greets all Guests within 1 minute with a warm smile, welcoming them

Ø Suggestively sells Ted’s fresh, made from scratch food; describes menu items and daily Feature Items.

Ø Assists Guests in the ordering process by making recommendations.

Ø Up-sells non-alcoholic and alcoholic beverages.

Ø Delivers drinks, food, and dessert in a timely manner.

Ø Enters and processes all food and beverage orders in the Point-of-Sale system.

Ø Communicates with Guests during their entire meal to ensure they are enjoying their dining experience.

Ø Runs food to tables, delivering the food according to pivot point order without “auctioning” it off.

Ø Performs a “Quality Check” within one minute of food delivery to make sure the Guests have everything they need to enjoy the meal.

Ø Pre-busses tables to ensure cleanliness and Guest comfort while dining.

Ø Delivers the check and processes payment promptly.

Ø Wishes the Guest a warm farewell and invites them to return.

Ø Busses and resets tables within one minute of Guest’s departure.

Ø Informs Management immediately of any re-cooks.

Ø Stocks/restocks items according to specifications.

Ø Follows all cleanliness and sanitation procedures including frequent hand-washing.

Ø Notifies a Manager immediately if a Guest is injured or has a complaint.

Ø Completes all side-work as directed.

Ø Practices alcohol awareness and exercises good judgment when serving Guests alcohol to comply with applicable laws.

Ø Follows the check-out procedures and submits all monies owed to the restaurant at the end of the shift.

Ø Follows all Policies and Procedures.

Ø Maintains professional, composed and calm demeanor at all times.

Ø Assists in an entire team effort.

Ø All other duties as assigned.

Professionalism and Style Expectations:

The following is expected of every Team Member and Manager :

Ø Serves great food with great service and a great attitude.

Ø Projects and assignments are completed thoroughly, professionally and with care in a timely manner.

Ø Adjusts to high pressure situations and is open to change.

Ø Assumes responsibility for personal growth and development.

Ø Conducts themselves (acts & dresses) professionally at all times while setting the standard for all Team Members.

Ø Understands and communicates the TMG Mission Statement and Core Values.

Ø Expresses ideas and conveys information clearly, effectively and professionally.

Ø Works to resolve disagreements; is respectful of peers and co-workers.

Knowledge and Skills:

Special Skills or knowledge necessary for this position:

Ø Full-Service Restaurant Experience is desired.

Ø Strong communication skills.

Ø Strong interpersonal skills. Able to communicate with individuals from diverse backgrounds.

Ø Organizational skills-Ability to be organized in a changing environment.

Ø Ability to maintain a calm professional demeanor during periods of uncertainty or crisis.

Essential Physical Requirements:

Daily physical requirements and/or number of pounds that may need to be lifted on the job:

Ø Stands during the entire shift.

Ø Reaches, bends, squats and lifts.

Ø Carries plates, lifts glass racks and boxes weighing up to 50 pounds up to 20 times per shift.

Ø Some exposure to smoke, steam, high temperatures and humidity.

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.