Rutgers University-Newark, an urban, public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Student Counselor for Office of Academic Services of the School of Arts and Sciences.
The Office of Academic Services of the Newark College of Arts & Sciences and University College -Newark is dedicated to student success, including academic, personal and professional development. Our office is staffed with knowledgeable, friendly professionals armed with facts and experience to assist students in discovering and achieving their goals. In collaboration with faculty, staff and others, the Office endeavors to create, promote, and enrich the learning environment at Rutgers University – Newark and the personal experience of every student.

The Student Counselor will be reporting to the Assistant Dean for Student Success and Retention Services in the Office of Academic Services (OAS) in the School of Arts and Sciences-Newark (SASN), the Student Counselor is a team member in a fast-paced, deadline-driven, customer service-focused environment, and the duties of the duties include but are not limited to:
– Provides academic advising and counseling to undergraduate students, assists them with problem solving, and teaches them to advocate for themselves.
– Establishes and maintains productive contacts with assigned caseload of Newark College of Arts & Sciences (NCAS) and University College-Newark (UC-N) students, counseling, facilitating declaration of major, progress toward graduation, and successful career and/or professional development.
– Works with the retention and student support services unit to assist with coordination of Placement Testing, Major/Minor Fair, and Awards Banquet activities,
– Coordinates all programs, targeting first and second year students, including, but not limited to, workshops, events, advisement, and registration.
– Performs outreach, identifying and growing opportunities and marketing, and preparing students for success.
– Develops relationships with faculty and other departments and contributes to transcript evaluation, advanced placement credit assessment, graduation certification, commencement activities, major/minor fair, website and social media maintenance, and any other special events or duties as needed.
– Assists, impacts, influences, and counsels a large number of students, currently over 5,000.
– NCAS and UC-N together are the largest undergraduate unit at Rutgers University-Newark (RU-N). OAS currently serves 19 departments within SASN as well as departments in the other academic units.
– Work is performed in a manner that furthers the mission of OAS, SASN, and RU-N and contributes to strategic goals.
For more information on the Office of Academic Services; please visit: http://www.ncas.rutgers.edu/oas

Information about the benefits provided to Rutgers employees can be found at: http://uhr.rutgers.edu/benefits/benefits-overview

– Requires a bachelor’s degree in student counseling, college student personnel, psychology, social work, education, higher education administration, or a related field and two years relevant experience in academic counseling/advisement; or the equivalent combination of education and/or experience that demonstrates knowledge and understanding of first year, second year, and probation student populations and programs, student development and counseling theories and applications, and workshop design and presentation.
– Requires excellent written and oral communication skills; strong organizational skills; the ability to handle and prioritize multiple tasks, and to interact successfully and confidentially with a wide range of individuals at all levels of the University community; and strong computer literacy, including use of databases.
– Requires excellent problem-solving skills, as well as the ability to multitask and function autonomously with limited supervision.
– Must be able to work in a fast-paced, deadline-driven, customer-service focused team environment.

Master’s degree and experience in a university or other educational setting with experience in program development and conducting workshops for diverse populations strongly preferred.

– Must be proficient in the Microsoft Office Suite.
– Will use the Student Records Database (SRDB), degree audits, Student Success Collaborative (SSC), in-house applications, and any database or program utilized by the University to perform the duties of this position now or in the future.
– Must be familiar with or learn the office equipment, software, and specialized programs and/or materials needed to support the effective and efficient performance of this position.

– OAS is a fast-paced, deadline-driven, customer service-focused team environment.

– Responsibilities will include attendance at and participation in evening and weekend activities as needed.