Hours are flexible between 8 and 5, M-F.

Provides course design support for TLT instructional design team related to editing documents and web-based materials, course and web design layout, and educational technology support. Provides customer support, assists faculty and students using the University educational platforms.

Assists in the development and implementation of content on websites by updating CSS and HTML for websites. May be involved with integrating work of writers and designers to produce a final layout compatible with corporate standards.

1. (60%) Writes and edits basic HTML and CSS code.

2. (10%) Assists with technology based course development, design and delivery techniques, visual aid development, media and technology selections.

3. (5%) Develops effective working relationships with faculty and staff.

4. (20%) Loads course material/content in Learning Management System under the direction of an instructional designer.

5. (5%) Provides customer service and assists faculty and students with class delivery systems and web applications. Notifies appropriate technical groups of errors or equipment malfunctions requiring more advanced troubleshooting and analysis.

Current University of Utah Student

One year of computer operations experience or equivalency required; demonstrated human relations and effective communication skills are also required.

Some experience in online education; excellence in technical writing and verbal communication skills; familiarity with a variety of software such as: 1) Microsoft Office Suite; 2) familiarity with Windows, Mac, tablets and mobile devices; 3) proofreading and editing skills; and 4) ability to work both individually and in a team setting.

Additional skills with Adobe Suite, graphic design, and screencasting are a plus.

Previous customer service experience is preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: [email protected] or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email: [email protected] .
The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.
This position may require the successful completion of a criminal background check and/or drug screen.