Vacancy Type/Job category
Management & Professional
Department
Education – Academic Office
Sub Department
Student Funding
Salary
£29,799-£38,833 per annum
Location
University of Warwick, Coventry
Vacancy Overview
Permanent Position
We are seeking to appoint an enthusiastic and self-motivated person to the post of Senior Student Funding Adviser (Outreach) based in the Academic Office. You will work in the Student Funding team to organise and deliver a creative programme of outreach activities to prospective and current students, parents, schools and colleges focussing on all aspects of student finance and funding. You will be imaginative and innovative in your approach to engaging with young people and have experience of using and presenting advice and guidance resources in a dynamic way. You will engage with colleagues across the University to support departmental outreach and widening participation initiatives.
You will have a good honours degree or the equivalent experience as well as excellent presentational and organisational skills. You will be able to demonstrate a good use of initiative and have the ability to prioritise a high workload. A sound knowledge of student financial support arrangements is a key requirement of the post together with an appreciation of current issues surrounding widening participation and fair access to higher education. You will be able to demonstrate experience of communicating complex messages and information using a variety of social media and learning platforms.
You will need to be flexible in your pattern of working as some evening and weekend work will be required. You will be required to lead the Student Funding team’s input on all University Open Days which will include weekend working.
Job Description
Job Purpose
To organise and deliver an innovative and creative programme of outreach activities to students, supporters, schools and colleges focussing on all aspects of student finance and funding. This will include creating, developing and maintaining a comprehensive bank of electronic and printed resources. The post holder will be representing the University to external stakeholders and will be expected to provide the highest quality of customer service in this role.
Duties and Responsibilities
1. To develop, manage and deliver a programme of specialist information advice and guidance (IAG) activities for prospective applicants, current students, parents and advisers in relation to university fees and student financial support.
2. Contribute to the planning and implementation of the University’s Access and Participation Plans with the Office for Students. Ensure that commitments to student financial information outreach made in the University’s Access and Participation Plans and outlined in the University’s widening participation strategy are met. To develop relationships and networks to support the University’s undergraduate widening participation priorities and provide support for staff involved in widening participation activities.
3. Manage the content of the IAG resources and materials on the Student Funding and Finance Office website and target appropriate learners. Use appropriate social media platforms to address the needs of various client groups.
4. Provide line-management to the Student Funding Adviser (Outreach) responsible for organising and updating resources including maintenance of the website. Manage and deliver training and staff development within the University concerning student finance and funding.
5. Manage the copy-writing and editing for student promotional and publicity materials in relation to student finance and funding; manage budgets and production timescales for these on behalf the Student Funding Office.
6. To lead and deliver the Student Funding team’s input to University Open Days, Offer Holder Open Days, WP activities and other recruitment events. Liaise with departments including the Centre for Lifelong Learning to assess their needs for IAG support and help with the development of appropriate resources. Liaise with the Students’ Union to explore opportunities for collaborative working.
7. Maintain links with appropriate external organisations, such as the National Association of Student Money Advisers (NASMA), the Higher Education Liaison Officers Association (HELOA), The Student Loans Company (SLC) and UCAS.
8. Develop and maintain data and reporting systems through which effective targeting and focus of financial outreach activity can be secured. Make recommendations as to where the focus of activity should lie.
9. Support the work of the Student Funding team as required and as appropriate to the grade of the post. There will be occasional evening and weekend work for which time off in lieu will be provided.

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Person Specification

The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. This is measured by (a) Application Form, (b) Test/Exercise, (c) Interview, (d) Presentation.

Essential Criteria 1
A good honours degree or the equivalent experience (a)
Essential Criteria 2
Evidence of strong project management skills. Meticulous attention to detail and a highly organised approach. (a,c)
Essential Criteria 3
Knowledge of current issues within higher education, particularly those connected with widening participation, fair access, student fees and funding (a,c,d)
Essential Criteria 4
Detailed knowledge of existing student statutory financial support arrangements (a,c,d)
Essential Criteria 5
Excellent communication skills with experience in presenting to a range of target audiences, particularly young people. (a,c,d)
Essential Criteria 6
Excellent current IT skills with the capacity to master new systems quickly (a,c)
Essential Criteria 7
Enthusiasm for and experience of using a variety of social media platforms to deliver complex information and messages. Experience of writing to a high standard for publication in printed and /or online materials (a,c)
Essential Criteria 8
The capacity to master new areas of knowledge and skills rapidly. Strong cognitive skills including an ability to analyse, report and present data to a variety of audiences (a,c,d)
Essential Criteria 9
Ability to demonstrate a flexible approach to work and the ability to work independently or as part of a wider team. (a,c)
Desirable Criteria 1
Experience of supervising or line managing staff (a,c)
Further Particulars
For further information about the University of Warwick, please read our University Further Particulars .
For further information about the department, please visit the departmental website .

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Recruitment of Ex-Offenders Policy

As an organisation using the (DBS) Disclosure and Barring Service to assess applicants’ suitability for positions of trust, the University of Warwick complies with the DBS Code of Practice and undertakes not to discriminate unfairly against any subject of a Disclosure on the basis of a conviction or other information revealed. More information is available on the University’s Vacancy pages and applicants may request a copy of the DBS Code of Practice.

Other Information
The University of Warwick provides an inclusive working and learning environment, recognising and respecting every individual’s differences. We welcome applications from individuals who identify with any of the protected characteristics defined by the Equality Act 2010.
Right to work in the UK
If you do not yet have the right to work in the UK and/ or are seeking sponsorship under Tier 2 of the UK points-based immigration system
please click on this link which contains further information about obtaining right to work in the UK and details about eligibility for sponsorship under Tier 2.
Closing Date
28 May 2018